Return & Refund Policy – Bhagawan Super Market
At Bhagawan Super Market, customer satisfaction is our priority. We strive to provide fresh, high-quality products and a smooth shopping experience. If there is any issue with your order, our Return & Refund Policy is here to help.
Returns Eligibility
Returns are accepted only for products that are damaged, defective, expired, or incorrectly delivered. To be eligible for a return, the item must be unused, in its original packaging, and reported within 24 hours of delivery.
Non-Returnable Items
For hygiene and safety reasons, certain items such as fresh food products, bakery items, opened packaged goods, and personal care products may not be eligible for return unless they are damaged or defective at the time of delivery.
Refund Process
Once the returned item is verified, refunds will be processed within 5–7 business days through the original payment method or store credit, depending on the nature of the order.
Replacement Option
In eligible cases, customers may choose a replacement product instead of a refund, subject to product availability.
Return Request Process
To request a return or refund, customers should contact our support team with their order details, issue description, and product images (if applicable) for quick verification and assistance.
Cancellation Policy
Orders may be canceled before dispatch. Once an order is shipped or delivered, cancellation may not be possible.
Contact for Support
For return, refund, or replacement assistance, contact us:
📞 +91 90000 44177